Operational Support Associate

📋 Description

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain
• Maintain accurate records of inventory, service updates, and customer interactions while

🎯 Requirements

• Sales & Communication Skills: persuasive, confident, and driven by performance-based incentives
• Customer Service Focus: strong background in customer service and passionate about delivering
• Organizational & Technical Skills: manage logistics, scheduling, and documentation; basic
• Team Collaboration: thrive in a team-oriented environment and adjust smoothly to changing business
• Flexibility: available to work a variety of shifts, including evenings, weekends, and holidays
• Licensing & Eligibility: at least 18 years old, authorized to work in the U.S., hold a valid

🎁 Benefits

• Comprehensive Benefits: healthcare coverage (medical, dental, vision), life insurance, critical
• Paid Time Off & Holidays: PTO, sick leave, time and a half for public holidays
• Employee Assistance Program: access support whenever needed
• Exclusive Employee Rentals: employee-only rental rates, family rental options, exclusive discounts
• Uniform & Perks: uniform with weekly dry cleaning