Operational Support Associate (Austin-Bergstrom International Airport)

📋 Description

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain
• Maintain accurate records of inventory, service updates, and customer interactions while

🎯 Requirements

• Persuasive, confident, and driven by performance-based incentives
• Strong background in customer service and passionate about delivering exceptional experiences
• Manage logistics, scheduling, and documentation with ease; quickly adapt to internal systems with
• Thrive in a team-oriented environment and adjust smoothly to changing business needs
• Available to work a variety of shifts, including evenings, weekends, and holidays
• At least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a

🎁 Benefits

• Comprehensive benefits package: healthcare coverage (medical, dental, vision), life insurance
• Paid time off and holidays: PTO, sick leave, and time and a half for working on public holidays
• Employee assistance program for support whenever needed
• Exclusive employee rentals: employee-only rental rates, family rental options, and exclusive
• Uniform provided with weekly dry cleaning