Operational Support Associate (InterContinental)

📋 Description

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain
• Maintain accurate records of inventory, service updates, and customer interactions while

🎯 Requirements

• Persuasive, confident, and driven by performance-based incentives
• Strong background in customer service and passionate about delivering exceptional experiences
• Manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems
• Thrive in a team-oriented environment and adjust smoothly to changing business needs
• Available to work a variety of shifts, including evenings, weekends, and holidays
• At least 18 years old, authorized to work in the U.S., and hold a valid driver's license with a

🎁 Benefits

• Comprehensive benefits package including healthcare coverage (medical, dental, vision), life
• Paid time off, sick leave, and time and a half for working on public holidays
• Employee Assistance Program for support whenever needed
• Exclusive employee-only rental rates, with family rental options and exclusive discounts for
• Uniform with weekly dry cleaning