Operational Support Associate (Norfolk Airport)

📋 Description

• Guide customers through vehicle options, protection packages, and add-ons while maximizing sales
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging
• Maintain accurate records of inventory, service updates, and customer interactions while

🎯 Requirements

• Sales & communication skills: persuasive, confident, driven by performance-based incentives
• Customer service focus: strong background in customer service, passionate about exceptional
• Organizational & technical skills: manage logistics, scheduling, documentation; basic computer
• Team collaboration: thrive in team-oriented environment and adjust to changing business needs
• Flexibility: available for various shifts including evenings, weekends, holidays
• At least 18 years old, authorized to work in U.S., valid driver's license with clean record

🎁 Benefits

• Comprehensive benefits package covering healthcare (medical, dental, vision), life insurance
• 401k plan
• Paid time off, sick leave, and time and a half for working public holidays
• Employee Assistance Program
• Exclusive employee rental rates with family options and discounts
• Uniform with weekly dry cleaning