Operations Director

📋 Description

• Lead the overall operations, performance, and service delivery of the Fort Wayne Skilled Nursing office
• Establish BAYADA as the home care employer and provider of choice in the local market
• Manage office performance against KPIs, growth, service, quality, and financial goals
• Hire, coach, develop, and retain high-potential office staff and build team culture
• Guide the office in delivering exceptional client service and high-quality care
• Build strong relationships with referral sources, clients, families, and community partners

🎯 Requirements

• Four-year college degree required
• Prior leadership experience in healthcare, home care, staffing, or related field preferred
• Demonstrated success leading people, managing performance, and achieving business goals
• Strong interpersonal, communication, and relationship-building skills
• Proven ability to coach, motivate, and develop teams
• Commitment to customer service, quality, and operational excellence

🎁 Benefits

• Weekly pay
• Comprehensive benefits
• Career growth
• Opportunity to work with a small local office team