Operations Lead

📋 Description

• Lead and inspire a team of content creators, designers, reviewers and production specialists.
• Actively manage team performance against productivity and quality metrics, provide feedback and
• Recruit, onboard and train new team members, fostering a collaborative and motivated team
• Own the operational delivery of the content roadmap, translating strategy into detailed project
• Proactively communicate delivery progress, blockers and risks to the Content Leadership team.
• Lead resource planning and forecasting across your team, balancing workloads and matching skills to

🎯 Requirements

• Demonstrated experience leading and developing a team: managing workload, setting goals, running
• We're looking for someone who is accountable for their team's outcomes and performance, not just
• A track record of owning operational delivery; managing projects, plans, metrics and resources to
• Resource planning and forecasting experience, with sound judgement when priorities shift, or
• Strong decision-making skills for managing conflicting priorities, and raising risks and
• Strong critical-thinking skills with the ability to think strategically and solve complex problems.

🎁 Benefits

• Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs, whether for
• Generous leave: Experience unlimited paid leave options as a permanent team member.
• Location Independence: Work from Sydney, interstate or wherever you find inspiration.
• Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge.
• Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and
• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically