Operations Manager, Directed Content

📋 Description

• Manage a team of Directed Content Analysts aligned to sectors of coverage and structured in pods.
• Set and track performance KPIs for your team that balance output quality, relevance, and volume
• Guide the professional development of Analysts under your supervision
• Ensure overall library quality and relevance by partnering with Project Managers and Sector Leads
• Coordinate with Project Managers to define and update coverage territories based on evolving
• Hire and onboard Analysts

🎯 Requirements

• Inspiring leader: You are deeply invested in Directed Content’s mission and vision of delivering
• People manager: You have deep experience setting performance and professional development goals
• Team builder: You know how to build culture and support infrastructure that brings individual
• Entrepreneurial: You are passionate about the development of teams, people, and processes and are
• Metrics minded: You have a demonstrated track record of setting relevant KPIs to measure the
• Data driven: You have a proven ability to build dashboards and analysis to spot patterns in