Operations Manager - eCommerce & DTC

📋 Description

• Business Operations: Oversee day-to-day operations across the business, proactively identifying
• Process Development: Design, document, and implement standard operating procedures (SOPs)
• Supply Chain Management: Coordinate supply chain activities, including purchasing, inventory
• Inventory and Fulfillment: Oversee inventory levels, third-party logistics (3PL) providers
• Customer Service: Support and coordinate customer service operations, ensuring effective workflows
• Team Leadership: Contribute to recruitment, onboarding, performance management, and team

🎯 Requirements

• At least 3 years of experience in Operations, General Management, or a similar leadership role
• Essential: Direct, in-house experience operating a physical-product direct-to-consumer (DTC) or
• Demonstrated experience managing several business functions rather than specializing exclusively in
• Strong hands-on experience in supply chain management, inventory planning, purchasing, logistics
• Proven ability to develop, document, and implement SOPs, workflows, and scalable processes that
• Experience hiring, onboarding, managing, and developing teams, with the ability to establish clear

🎁 Benefits

• Fully remote work: Work remotely from Romania, with flexibility in managing your work environment.
• High-impact ownership: Take responsibility for key operational functions and directly influence
• Close collaboration with founders: Work directly with company leadership, contributing to strategic
• Broad operational exposure: Lead initiatives across supply chain, fulfillment, customer service
• Autonomy and responsibility: Drive projects independently, make operational decisions, and
• Opportunity to build scalable systems: Establish processes, reporting structures, and workflows