Operations Specialist I-III

📋 Description

• Provide world-class customer service
• Provide quick decisions and resolutions to issues that arise
• Ensure our KPIs are being met
• Collaborate with all team members to get shipments to point A to point B with the One Team mindset
• Strong sense of proper prioritization (What tasks takes priority over others, and for whom)
• Properly documents issues to support corrective actions and team updates

🎯 Requirements

• At least 1-2+ years of experience in the international logistics environment, preferably in the
• At least 2+ years of proven track record in a similar role in customer service/operations
• Demonstrated ability to rapidly move from one critical task to another and to shift roles when
• Attention to detail: time-critical logistics is a game of centimeters. The right choice is not
• Ability to make good judgments quickly
• A positive attitude: Your job is to make the impossible possible. Have fun doing it

🎁 Benefits

• Salary range for OSI-III: RM 3,300 - RM 4,500
• Annual leave, medical leave, and public holidays in accordance with company policy
• Medical coverage