Operations Support Coordinator

📋 Description

• Develop and maintain positive relations with vendors, clients/residents and internal partners as
• Receive and handle customer calls and email requests for services and assist TL with client
• Manage real-time inquiries while keeping track of and responding to commitments.
• Act as Project Manager and Vendor liaison as needed.
• Manage the scheduling and completion of all project type work orders while ensuring all work orders
• Ensure work orders are thoroughly created to resolve the current needs and issues of the homes.

🎯 Requirements

• High school diploma required.
• 4+ years of customer service experience preferred.
• Preferred experience as a CSA, Dispatch, CSR with a high scorecard rating.
• Mastery of Lessen's One platform is strongly preferred.
• Advanced troubleshooting knowledge and ability to articulate.
• Ability to communicate industry language.

🎁 Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities