P2P Partner Operations Director

📋 Description

• Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve
• Manage the liquidity-provider programme, tiering frameworks, account management and retention
• Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring
• Contribute to user quality and marketplace health, partnering with the user risk team on high-risk

🎯 Requirements

• 7+ years in growth, account management or relationship management for high-value users or clients
• Proven experience managing high-volume client or partner relationships and improving partner
• Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data
• High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes
• Backgrounds in payments, remittance or fintech are especially relevant
• Working proficiency in English. At least one of the two roles also requires working proficiency in

🎁 Benefits

• Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance
• Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA)
• Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations