Parduotuvės skyriaus vadovas (-ė), H&M PC Akropolis, Vilnius (pilnas etatas)

📋 Description

• Lead the team, ensuring excellent customer shopping experience and high operational, commercial
• Analyze department performance results, identify improvement opportunities, and implement actions
• Organize team work, plan schedules, and ensure smooth daily department operations
• Contribute to employee selection, development, and motivation, fostering an inclusive and
• Stay updated on fashion trends, customer needs, and store performance to ensure best product
• Represent H&M values in interactions with customers and colleagues

🎯 Requirements

• Customer service experience in retail or similar area (fashion retail experience is an advantage)
• Experience in planning activities, analyzing results, and providing feedback to the team
• Ability to organize work, set priorities, and operate effectively in a dynamic environment
• Strong leader capable of developing, motivating, and inspiring the team
• Excellent teamwork skills and solution-oriented mindset
• Commitment to ensuring excellent customer shopping experience and high customer service standards

🎁 Benefits

• 25% employee discount across all H&M Group brands (H&M, COS, Weekday, Monki, H&M HOME
• Referral system bonuses
• Stebby platform voucher monthly (after probation period)
• Private health insurance (after probation period)
• Opportunities to grow within the company (70% of positions filled internally)
• Annual dialogue and individual development plan