Parduotuvės skyriaus vadovas (-ė), H&M PC OZAS, Vilnius (pilnas etatas)

📋 Description

• Lead the team to ensure excellent customer experience and operational, commercial, and visual
• Analyze department performance; identify improvements and implement actions to achieve goals
• Organize team work; plan schedules and ensure smooth daily operations
• Contribute to employee selection, development, and motivation; build inclusive team culture
• Stay updated on fashion trends and customer needs to ensure merchandise presentation and commercial
• Represent H&M values in interactions with customers and colleagues

🎯 Requirements

• Customer service experience in retail or similar (fashion retail is a plus)
• Experience in planning activities, analyzing results, and providing feedback to the team
• Ability to organize work, set priorities, and work effectively in a dynamic environment
• Strong leadership skills; able to develop, motivate, and inspire the team
• Team player; find solutions to daily challenges
• Commitment to excellent customer experience and high service standards

🎁 Benefits

• 25% employee discount across H&M Group brands
• Recommendation system bonuses
• Monthly Stebby platform coupon (after probation)
• Private health insurance (after probation)
• Opportunities to grow within the company
• Annual dialogue and individual development plan