Partner Operations Manager

📋 Description

• Serve as the primary operational point of contact for assigned university partners, developing
• Coordinate and execute operational plans for successful program launches and ongoing delivery
• Collaborate with cross-functional teams, including enrollment, marketing, technology, and other
• Identify, investigate, and resolve operational challenges proactively, escalating complex issues
• Drive operational excellence by implementing best practices, optimizing workflows, reducing
• Lead change management initiatives by communicating process improvements, supporting partner

🎯 Requirements

• At least 5 years of professional experience in operations, account management, project management
• Proven experience managing multiple stakeholders, competing priorities, and complex operational
• Strong analytical and problem-solving skills, with the ability to interpret data, identify
• Demonstrated ability to build and maintain trusted relationships with external partners while
• Excellent written and verbal communication skills, including the ability to manage stakeholder
• Experience improving operational processes, managing projects, and implementing solutions that

🎁 Benefits

• Full-time employment opportunity.
• Fully remote working arrangement within the United States.
• Opportunity to work with university partners and contribute to expanding access to affordable
• Exposure to cross-functional projects involving operations, technology, enrollment, marketing, and
• Opportunities to drive meaningful operational improvements and influence partner and student
• Collaborative and inclusive working environment that values adaptability, empowerment, and