Partner Operations Specialist (Remote Eligible - Costa Rica)

📋 Description

• Support all sales teams and channel partners throughout the complete sales cycle to meet customer
• Work within the Salesforce.com CRM & CPQ system to assist sales reps
• Manage high volume intake queue, maintaining consistent SLAs
• Manage partner deal registration process (lead routing)
• Review contracts and order paperwork for completeness and accuracy
• Create custom order forms, provide guidance on complex deal structures, and escalate specialized

🎯 Requirements

• 2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization
• 2+ years of experience working with Channel Partners is a must
• Ability to ensure order detail and documentation is updated and entered in the system
• Familiarity with financial or revenue recognition principles and contracting guidelines
• Experience in a high volume / multi transactional environment for EOM, EOQ, and EOY
• Ability to thrive in a fast-paced, evolving, high-growth environment; ability to execute on new

🎁 Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave