Partner Relationship Manager

📋 Description

• Manage day-to-day relationships with a portfolio of North American partners, acting as their
• Monitor partner health, including satisfaction, engagement, performance, and overall relationship
• Coordinate with internal sales, customer support, and professional services teams to ensure
• Identify emerging concerns, respond promptly to partner issues, and coordinate solutions before
• Prepare and conduct partner performance reviews, documenting results, opportunities, and areas
• Maintain accurate partner records, activity logs, and relationship updates to ensure visibility and

🎯 Requirements

• At least 3 years of experience in a partner-facing role, with a demonstrated ability to manage and
• Proven ability to build trust, strengthen engagement, and proactively improve partner relationships
• Strong stakeholder management skills, with the ability to balance competing priorities and maintain
• Excellent communication skills, with a clear, composed, direct, and professional approach to
• Experience in SaaS or B2B technology environments.
• Based in North America, with flexibility to collaborate across time zones when required.

🎁 Benefits

• Estimated base salary starting at $115,000 USD, with final compensation determined by relevant
• Potential eligibility for variable compensation, including performance bonuses or commissions.
• Medical, dental, and vision coverage, subject to eligibility requirements.
• Paid time off.
• Retirement benefits, subject to eligibility requirements.
• Fully remote work arrangement.