Partner Success Associate

📋 Description

• Master Figure’s products and our value propositions to SMB partners
• Build strong relationships with key partners while serving as primary day-to-day point of contact
• Manage the application pipeline throughout the day – identifying the highest-potential leads
• Address daily inquiries, via email and phone, from ISO/broker/lender partners
• Educate partners on Figure’s partner technology stack and digital borrower application process
• Provide high-value program and product feedback across the Figure organization to consistently

🎯 Requirements

• 2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the
• Understanding of small business finance and broker/ISO dynamics
• Excellent relationship management and communication skills
• Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
• Experience with lender/funder platforms and processes (e.g. lead submission tools)
• Exposure to the mortgage or secured lending space is a plus

🎁 Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement