Partner Success Manager

📋 Description

• Own the onboarding experience for new partners and guide them through a successful Connect launch.
• Work with partners and internal teams to configure accounts, workflows, integrations, and other
• Establish clear launch plans, milestones, and next steps to ensure partners are set up for
• Conduct product demonstrations, training sessions, and team enablement as needed.
• Serve as the primary point of contact for assigned partners and build strong, trusted relationships
• Develop a deep understanding of each partner’s business, goals, customers, and opportunities.

🎯 Requirements

• Natural relationship builder who enjoys becoming a trusted partner to customers and stakeholders.
• Strong communicator who is comfortable leading meetings, presentations, training sessions, and
• Highly organized and able to manage multiple partners, projects, deadlines, and priorities without
• Proactive and resourceful.
• Comfortable learning and working with software platforms, integrations, workflows, and technology.
• Data-minded and able to use reporting and performance metrics to identify opportunities and make