Partnership Success Manager

📋 Description

• Own the post-close partner relationship, serving as the primary point of contact for partners once
• Drive SAO generation by actively working with partners to identify, qualify, and route new merchant
• Onboard and enable new partners, including training, resource sharing, and getting partners to
• Manage day-to-day partner operations and administrative tasks, including tracking referrals
• Monitor partner health and performance, proactively identifying at-risk or underperforming partners
• Collaborate cross-functionally with Sales to ensure partner-sourced leads are followed up on and

🎯 Requirements

• 3+ years of experience in partner management, customer success, account management, or a related
• Track record of managing a portfolio of relationships and driving measurable outcomes (pipeline
• Strong organizational skills and attention to detail, with the ability to juggle many partners and
• Excellent communication and relationship-building skills across both internal teams and external
• Comfort with operational and administrative work, including CRM hygiene, reporting, and process
• A proactive, solutions-oriented mindset and the ability to operate in a fast-changing, zero-to-one

🎁 Benefits

• Equity
• Benefits