Patient Access Representative

📋 Description

• Perform patient registration and complete accurate interviews to collect demographic, insurance
• Pre-register patients for Emergency Department and outpatient services.
• Greet and support patients and families while creating a professional, welcoming access experience.
• Verify patient information and insurance details accurately and efficiently.
• Collect copayments for applicable diagnostic services.
• Provide registration and cash collection support using Epic.

🎯 Requirements

• High school diploma or GED plus two years of experience in a customer-facing role involving
• Alternatively, an Associate’s Degree plus one year of relevant customer-facing experience.
• Alternatively, a Bachelor’s Degree.
• Knowledge of medical terminology sufficient to understand physician orders, or willingness to
• Basic knowledge of PC software applications.
• Ability to work effectively with multiple computer and data systems.

🎁 Benefits

• Part-time remote work arrangement.
• Comprehensive benefits offerings designed to support health, well-being, and long-term financial
• Healthcare-related benefit options.
• Opportunities for professional development and career growth within a large healthcare environment.
• Cross-training across multiple patient access functions.
• Opportunities to develop specialized system knowledge and serve as a Super User and peer resource.