Patient Financial Services Representative

📋 Description

• Perform verification of benefits, both initial and ongoing, to confirm eligibility, coverage
• Greet and check in clients and visitors, ensuring a warm, professional, and trauma‑informed
• Obtain and track prior authorizations as required by payers to ensure services are approved and
• Collect copayments and other point-of-service amounts, issue receipts, and accurately post payments
• Conduct outreach on outstanding patient balances, discuss statements, and arrange resolution in a
• Establish and monitor payment plans that align with organizational policy and patients’ financial

🎯 Requirements

• 2+ years of front end billing operations experience within the healthcare sector; behavioral health
• Prior experience in behavioral health, medical front desk, or customer service preferred.
• Strong communication, organization, and multitasking skills, with comfort using EMR and basic

🎁 Benefits

• Competitive salary aligned with your experience
• Comprehensive paid time off package
• Annual time off to volunteer
• Parental leave
• Annual continuing education allocations
• Competitive medical, dental, and vision package