Patient Retention Professional

📋 Description

• Support the implementation of patient attrition mitigation initiatives by managing day-to-day
• Assist with project intake, planning, tracking, and execution by maintaining detailed project
• Prepare accurate and consistent patient-facing and staff-facing materials using established
• Partner with operational and call center teams to ensure workflows, tools, processes, and resources
• Prepare training and readiness materials and facilitate targeted sessions to equip teams with the
• Compile, validate, and communicate program data and performance updates while maintaining data

🎯 Requirements

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years of experience in project coordination, program management, operations, or a similar role
• Strong organizational and planning skills, with the ability to manage multiple projects and
• High attention to detail and a strong focus on execution quality, accuracy, and follow-through.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively and
• Comfortable working with data, including compiling reports, managing outreach lists, validating

🎁 Benefits

• Salary: $65,000–$88,600 per year for full-time employment. Individual compensation may vary based
• Eligibility for a bonus incentive plan based on organizational and/or individual performance.
• Medical, dental, and vision benefits supporting employees and their families.
• 401(k) retirement savings plan.
• Paid time off, company holidays, and personal holidays.
• Paid parental and caregiver leave.