Payment Operations Associate

📋 Description

• Manage daily settlement pipeline and exception reporting for the payment setup and clearing process.
• Communicate with creditors and agencies (on the phone and via email) in order to clear payment
• Support the acquisition of required documentation required to successfully remit a payment.
• Request proof of payment from collection agencies, creditors, and our third-party payment processor
• Utilize accumulation of funds banking ledger to determine when funds will be available for the
• Uphold high level of knowledge of departmental functions and activities in order to respond to

🎯 Requirements

• Undergrad Degree preferred or 3-5 years of experience
• Advanced knowledge of Microsoft Word, Excel, PowerPoint, Adobe and Outlook with an ability to learn
• Outstanding interpersonal, detail-oriented and problem-solving skills
• Positive, Prompt, and Reliable
• Salesforce experience preferred
• Boast quality customer relations skills and phone etiquette

🎁 Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training