Monitor day-to-day payment processing activity and transaction flows
Monitor transaction success and failure rates and investigate unusual activity or processing issues
Identify payment exceptions, delays, discrepancies, and operational issues
Coordinate with processors, acquiring partners, banks, technology providers, and internal teams to
Track outstanding payment issues through to resolution
Escalate critical payment incidents quickly and appropriately

🎯 Requirements

2-5+ years of experience in payment processing, fintech, merchant services, acquiring, banking, or
Hands-on understanding of the payment lifecycle
Experience with merchant onboarding and account management
Understanding of authorization, settlement, funding, refunds, and chargebacks
Experience with payment reconciliation and investigating discrepancies
Proficiency in Excel/Google Sheets

🎁 Benefits

100% Remote
Birthday bonus
Testimonial bonus
No productivity trackers

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