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Own day-to-day card and payment processing operations, ensuring accuracy, timeliness, and
Monitor transaction flows across card schemes, processors, and banking partners, proactively
Serve as a key operational point of contact for banks, Mastercard, and processing partners
Investigate and resolve payment discrepancies, failed transactions, chargebacks, reconciliation
Monitor operational KPIs, SLAs, and partner performance, identifying trends and escalating risks
Work closely with Product, Engineering, Risk, Compliance, Finance, and Customer Support to resolve

4+ years of experience in payment operations, card operations, card issuing, or a related
Hands-on experience managing card issuing or card processing operations end-to-end
Strong understanding of the cards and payments ecosystem, including issuing, card schemes such as
Hands-on experience with transaction processing, reconciliation, exception handling, and
Experience working directly with banking partners, card schemes, or processors in an operational
Experience working cross-functionally with Product, R&D, Finance, Business, Legal, Risk, and

Payment Operations Specialist

Meet JobCopilot: Your Personal AI Job Hunter