Payroll Support Analyst

📋 Description

• Process assigned payroll activities, including new hires, terminations, employee status changes
• Review and validate timekeeping records to ensure completeness and accuracy, following up with
• Enter and verify additional payments, including bonuses, commissions, retroactive pay, shift
• Calculate and process manual and off-cycle payments, including final payments in accordance with
• Process and monitor wage garnishments, child support orders, and tax levies, ensuring timely
• Manage Tier 1 payroll support requests through the ServiceNow ticketing platform, responding to

🎯 Requirements

• 2–5 years of experience in payroll, accounting, human resources operations, or a similar analytical
• Knowledge of applicable government wage and hour regulations.
• Experience using major payroll and human capital management platforms, such as Oracle, ADP, UKG
• Proficiency in Microsoft Excel, including lookup functions, pivot tables, sorting, and filtering.
• Experience managing support cases or tickets through a service management platform; ServiceNow
• Strong numerical accuracy and attention to detail, particularly when handling high volumes of

🎁 Benefits

• Full-time employment.
• Remote work opportunity.
• Opportunity to develop expertise in payroll operations and human resources systems.
• Exposure to established payroll processes, service management platforms, and internal control
• Opportunities to build skills in payroll compliance, case management, and process improvement.