People Operations Specialist

Added
19 days ago
Type
Full time
Salary
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Related skills

slack people operations google workspace zendesk gdpr

πŸ“‹ Description

  • Own day-to-day triage of the global People service queue: review, categorize, prioritize, and route
  • Resolve Tier 1 inquiries directly, including policy questions, employment verifications, Workday
  • Escalate Tier 2, country-specific, and sensitive matters (employee relations, compensation, local
  • Apply the correct regional guidance where policies and processes differ by country, or route
  • Close the loop with employees and managers on every request.
  • Execute lifecycle transactions in Workday, including onboarding, offboarding, and job and data

🎯 Requirements

  • 2-4 years of experience in People Operations, HR Operations, HR Shared Services, or an HR service
  • Experience working a ticket queue in ServiceNow, Jira Service Management, Zendesk, or a similar
  • Working knowledge of HR fundamentals (common policies, leave types, employment verifications
  • Workday HCM experience executing lifecycle transactions, with a high bar for data accuracy.
  • Clear written communication: you can turn a policy into a short, useful answer and set expectations
  • Comfort working asynchronously across time zones, with flexibility to adjust hours periodically to

🎁 Benefits

  • Medical, dental, and vision insurance - 100% paid for by CoreWeave
  • Company-paid Life Insurance
  • Voluntary supplemental life insurance
  • Short and long-term disability insurance
  • Flexible Spending Account
  • Health Savings Account
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