People Services Advisor

📋 Description

• Act as first point of contact for HR inquiries via HR shared mailbox
• Resolve HR queries across payroll, benefits, compensation, employee data, and HR policies
• Interpret global HR processes and triage inquiries to the appropriate HR function
• Manage HR service requests through the case management system ensuring timely resolution
• Support onboarding, data changes, leave/absence, and offboarding
• Maintain accurate case documentation and ensure service levels are met

🎯 Requirements

• Degree in HR or related field preferred but not essential
• Working towards HR certification (e.g., CIPD, SHRM) desirable
• Experience in HR operations, shared services or HR administration
• Experience with international companies and French work councils preferred
• Strong customer service mindset and ability to support employees and managers
• Experience using HRIS and case management tools; data accuracy

🎁 Benefits

• Remote work in France
• Global team
• Equal Opportunity Employer