Pharmacy Partner Coordinator

📋 Description

• Manage all aspects of internal processing and shipping related escalations and needs
• Respond to internal shipping escalations promptly (expedited shipping requests, reshipments, etc.)
• Identify orders pending shipment on a daily basis with appropriate follow up and resolution
• Document all pertinent information and data discovery according to operating procedures
• Collaborate with pharmacist team to resolve billing, clinical and inventory inquiries received from
• Solve complex escalations that arise from other operational departments to ensure orders continue

🎯 Requirements

• At least three years of pharmacy experience with demonstrated success in resolving third-party
• High school diploma or GED required, Bachelor’s degree strongly preferred
• Exceptional verbal and written communication skills
• Strong analytical thinking, sound judgment, and a solid operational mindset
• Commitment to delivering exceptional patient care
• Ability to collaborate effectively within team and cross-functionally

🎁 Benefits

• Health, Dental & Vision – Multiple plan options from day 1
• Well-being Support – Employee Assistance Program with counseling, wellness coaching
• Vacation – Accrue up to 80 hours (2 weeks) in year one
• Paid Sick Time – 40 hours per year
• Holidays – 9 paid holidays + 2 floating holidays per year
• Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and