Porting Specialist

📋 Description

• Receiving customer paperwork, saving to customer files and submitting orders
• Checking orders daily and notifying customers of changes in status
• Assisting customers over phone with porting questions
• Managing and updating customer data and files, contacting customers to communicate incomplete or
• Managing customer and LOA documentation, submitting orders in carrier portals for accounts 200 and
• Splitting and creating cases

🎯 Requirements

• Strong administrative experience in a fast-paced environment
• Highly organized, detail oriented, adaptable and quick-thinking
• Excellent organizational and time management skills
• Proficient with Microsoft Office (Word, Excel, and Outlook)
• Enthusiastic attitude and willingness to support team needs
• Professional voice with outstanding communication, telephone and customer service skills

🎁 Benefits

• Major Health insurance for you, your legal partner, and children under 25 years, including Vision
• Life Insurance (24 times your monthly salary)
• 10 personal days before first anniversary, 12 vacation days on first anniversary, and 5 personal
• 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement