Principal Product Manager - Catering & Events

📋 Description

• Own and drive the Catering & Events product strategy, connecting investments to Toast's vision
• Lead initiatives that help more customers get started and succeed with the product, from onboarding
• Expand the product to serve more use cases and customer types across Toast's customer base, working
• Define where AI creates real value for catering and event operators, and build the investment case
• Partner with Sales, Marketing, and Customer Success on packaging, positioning, and go-to-market to
• Shape and validate the business case for the next generation of Catering & Events, the

🎯 Requirements

• Proven experience defining and owning product strategy for a complex, operationally critical
• Creative and strategic instincts. You identify the next meaningful bet, make the case for it, and
• Curiosity and a point of view on AI and agentic product opportunities in operational environments.
• A track record of working directly with customers, translating nuanced workflow requirements into
• Strong instincts for the SMB operator: you understand what it means to run a restaurant without a
• Executive presence to drive alignment without authority across Engineering, Design, Sales, Customer

🎁 Benefits

• Competitive compensation and benefits programs that help to attract, retain, and motivate the best
• Total rewards package goes beyond great earnings potential and provides the means to a healthy