Principal Software Engineer — Customer Lifecycle Management (CLM)

📋 Description

• Drive the technical direction for CLM backend systems, aligning AI-driven KYC orchestration with
• Solve the most complex technical challenges spanning KYC, onboarding, licensing, and compliance
• Set engineering standards and best practices through design reviews, coding standards, and
• Architect AI-enabled capabilities including LLM integration, RAG, agentic/multi-step workflows, and
• Lead the design of an agentic KYC platform with orchestrator/agent patterns, modular capability
• Prototype and drive adoption of emerging technologies like MCP and agent-based architectures.

🎯 Requirements

• Extensive software development background at senior IC/principal level, leading design across teams.
• Deep distributed-systems expertise: consistency, availability, fault tolerance, concurrency
• Hands-on experience with a major cloud provider (AWS strongly preferred), including Kubernetes
• Experience architecting AI-enabled systems: LLM integration, RAG, agentic workflows, evals, and
• AI-fluent: daily use of AI coding tools with judgment, plus configuration (custom instructions
• Proven ability to turn ambiguous, complex problems into reliable, scalable production systems.

🎁 Benefits

• Work at the intersection of technology, architecture, and product, shaping a core regulated domain
• Opportunity to develop next-generation technical leaders.
• Commitment to a diverse and inclusive workplace; equal opportunity employer.
• Reasonable accommodation provided at any stage of the hiring process.