Product Manager, Agent Development (Spanish speaking)

📋 Description

• Build enterprise-grade AI agents with engineers to handle thousands of customer conversations daily.
• Engage with customers at all levels to understand requirements and demonstrate Sierra’s agent.
• Discover and assess customer needs; address and overcome technical challenges with counterparts.
• Develop and improve Sierra virtual agents to fit customer needs and processes.
• Become trusted advisors and drive strategic technical directions for customers.
• Shape the product roadmap with engineering to scope and implement new features for customer success.

🎯 Requirements

• 3-5+ years experience in product development of highly technical products.
• Experience in Product Management or related roles at or above Senior Product Manager.
• Experience crafting and tailoring messages for potential customers, including executives.
• Ability to explain highly technical concepts to both non-technical and technically proficient audiences, incl. AI developments.
• Professional fluency in Spanish and English.
• Degree in a technical or related field, or equivalent professional experience.

🎁 Benefits

• Flexible (unlimited) paid time off.
• Medical, dental, and vision benefits for you and your family.
• Life insurance and disability benefits.
• Retirement plan dependent on country of employment.
• Parental leave.
• Fertility and family building benefits through Carrot.