Product Manager, Business Systems

📋 Description

• Own the architecture, governance, and roadmap for Charlie Health’s Salesforce-based operating
• Translate real-world operational workflows into scalable, deterministic system logic
• Design routing, automation, case management, and capacity allocation frameworks that directly
• Partner with Operations, Clinical, Admissions, Scheduling, and RCM teams to identify bottlenecks
• Define and enforce schema design, automation standards, and change-control governance
• Build economic and throughput models to inform prioritization and system design

🎯 Requirements

• 2+ years of experience in Strategy & Operations, Management Consulting, BizOps, RevOps, GTM
• Strong analytical and modeling skills (SQL / Excel / Sheets / BI tools)
• Experience translating complex operational workflows into system logic
• Familiarity with CRM, workflow automation, or revenue operations systems (Salesforce strongly
• Ability to think in constraints, throughput, and operating models
• Excellent cross-functional communication and stakeholder management skills

🎁 Benefits

• Comprehensive benefits for all full-time, exempt employees
• Performance bonus of 10%
• Potential stock options
• Base compensation between $125,000 and $200,000 per year