Product Manager, Onboarding and Growth

📋 Description

• Gain a deep understanding of the entire Customer Journey and design a thoughtful onboarding
• Spearhead our product-led growth motion by working closely with our Customer Success team; own
• Own defining and tracking key metrics to assess whether our onboarding experience helps customers
• Own the definition of a Product Qualified Lead (PQL) and work with the Revenue Operations team to
• Own changes to features to make onboarding easier and drive adoption, eventually creating

🎯 Requirements

• Owned onboarding, expansion, or growth for a B2B SaaS product.
• Strong product taste; think of growth as more art than science.
• Built a growth strategy rooted in principled thinking, research, and data.
• Evidence of driving long-term growth results.
• Unnatural curiosity and excitement about the end-user and the jobs they do.
• Excellent written communication skills.

🎁 Benefits

• 10-year exercise window for stock options.
• Unlimited PTO with four weeks recommended per year.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment, software, and office furniture budget.
• $100/month education budget with more expensive items covered with manager approval.
• $250/month tool budget plus access to Claude, Cursor, and Codex with generous token budgets.