Product Operations Engineer, Government Applications Special Programs

📋 Description

• Own the health, performance, and stability of integrations between frontier AI models (e.g., Grok
• Continuously invest in documentation, metrics, monitors, and other troubleshooting tools that keep
• Tackle critical issues for key government customers: respond to automated alerts, investigate
• Partner with agency stakeholders and adjacent product teams to understand operational needs, share
• Partner with agency stakeholders to understand requirements, prototype solutions, and iterate
• Address technical debt in essential codebases and inform strategic investments in core products

🎯 Requirements

• Bachelor's degree in computer science, engineering or another STEM discipline; OR 2+ years of
• 1+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML
• Experience working with large language models, generative AI, or agentic systems—either in
• 1+ years of experience working on enterprise applications that serve >10,000 users distributed
• Familiarity with government or public sector technology environments (federal civilian agencies
• Strong product sensibility: ability to translate ambiguous stakeholder needs into concrete

🎁 Benefits

• Pay Range: Level 1: $125,000.00 - $160,000.00; Level 2: $145,000.00 - $195,000.00
• Long-term incentives (company stock or cash awards), discretionary bonuses, and Employee Stock
• Comprehensive medical, vision, and dental coverage
• 401(k) retirement plan, short/long-term disability insurance, life insurance
• Paid parental leave and various discounts/perks
• 3 weeks paid vacation, 10+ paid holidays per year