Product Ops – LMS (Assistant Manager)

📋 Description

• Working closely with Product managers/ Business stakeholders to analyze product flows, keep track
• Monitoring all LMS servicing flows across various lenders through control and exception reports for
• Develop and streamline business processes to effectively reduce failures due to process gaps
• Cross-departmental collaboration: Foster collaboration between Business, Lender, Product and
• Customer experience: Work with CST and MHD support teams to improve the customer experience to
• Collect, organize, and analyze data to help Business and product management make decisions

🎯 Requirements

• Professional experience in a product Ops or analytical role with hands on experience in banking and
• Having deep understanding of working on LMS (Loan Management System) Platform(s)
• Knowledge of Fintech/ BFSI/ Lending domain
• Minimum 4-5 years in product ops / Lending Ops
• Solutions orientated within a high-energy and fast-paced work environment
• Possess excellent oral, written, verbal and interpersonal communication skills

🎁 Benefits

• A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360 feedback from your peer teams on your support of their goals
• Respect, that is earned, not demanded from your peers and manager