Product Specialist (PIX4Dcatch)

📋 Description

• Provide technical support and troubleshooting for the PIX4Dcatch mobile application, investigating
• Act as the voice of the customer by gathering, documenting, and communicating feedback to product
• Coordinate beta-testing initiatives with key B2B customers, collect early feedback on new features
• Communicate new features, product updates, and improvements to internal stakeholders and key
• Partner with Sales, Marketing, Customer Success, and Customer Service teams to explain product
• Monitor product usage and adoption metrics to validate customer feedback, identify patterns, and

🎯 Requirements

• Bachelor's degree in a technical discipline with a focus on geospatial technologies, or related
• Approximately 2-4 years of relevant experience in B2B SaaS, ideally in Associate Product
• Excellent written and verbal English communication skills at a C2 level.
• Familiarity with product development, analytics, and customer support tools such as Jira
• Strong problem-solving and analytical skills.
• Excellent interpersonal skills and ability to build trust with customers and stakeholders.

🎁 Benefits

• Innovative technology: Opportunity to work with cutting-edge software in reality capture
• Flexible working hours.
• Paid vacation.
• Employee Assistance Program: Access to mental health, legal, and financial assistance resources.
• International collaboration with colleagues from diverse backgrounds.
• Professional development opportunities.