Product Specialist (PIX4Dcatch)

📋 Description

• Technical Support and Troubleshooting: Serve as the product expert for the PIX4Dcatch mobile
• Customer Feedback and Product Improvement: Act as the voice of the customer throughout the product
• Beta Testing and Customer Engagement: Coordinate beta-testing initiatives with key B2B customers
• Product Release Coordination: Communicate new features, product updates, and improvements to
• Cross-Functional Product Support: Partner with Sales, Marketing, Customer Success, and Customer
• Product Adoption and Analytics: Monitor product usage and adoption metrics to validate customer

🎯 Requirements

• A bachelor's degree in a technical discipline with a focus on geospatial technologies, or a related
• Approximately 2–4 years of relevant experience in B2B SaaS, ideally in Associate Product
• Excellent written and verbal English communication skills at a C2 level, with the ability to
• Familiarity with product development, analytics, and customer support tools such as Jira
• Strong problem-solving and analytical skills, with the ability to investigate technical issues
• Excellent interpersonal skills and a natural ability to build trust, establish rapport, and

🎁 Benefits

• Innovative technology: The opportunity to work with cutting-edge software and technologies in
• Flexible working hours: Flexibility to organize your working schedule while meeting team and
• Paid vacation: Paid annual leave, with the allowance determined by location.
• Employee Assistance Program: Access to mental health, legal, and financial assistance resources.
• International collaboration: Work with colleagues and stakeholders from diverse backgrounds in a
• Professional development: Opportunities to strengthen your technical expertise, product management