Product Specialist, Productivity

📋 Description

• Lead needs discovery with senior/end-user stakeholders; translate pain into requirements.
• Deliver customized and technically complex presentations across agency sizes.
• Develop and present RMS and Dispatch workflows solving multi-system challenges.
• Own project scoping and SOW development for RMS opportunities, aligning requirements with Axon solutions.
• Participate in product roadmap conversations by providing structured customer feedback and identifying emerging needs.
• Partner with demo engineers to design high-impact, scenario-based demos.

🎯 Requirements

• 5+ years of customer-facing SaaS or technical sales/engineering experience.
• Lead complex discovery and translate pain into clear technical requirements.
• Experience scoping projects and developing SOWs for multi-stakeholder public sector deals.
• Deep understanding of public safety workflows, including PSAP and law enforcement, backed by 5+ years working directly with agencies.
• Strong presentation and demo skills, with the ability to tailor highly technical content to both command staff and frontline users.
• Advanced fluency across cloud-based systems, integrations, and APIs/SDKs.

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support