Product Success Manager, Vehicle Intelligence

📋 Description

• Develop and maintain deep subject-matter expertise across Outpost, Lightpost, Fleet, Fusus, and
• Serve as an internal and external resource for product capabilities, use cases, and competitive
• Collaborate with Product and Marketing on consistent messaging, webinars, and case studies that
• Build and maintain enablement for CSMs and Reps on Vehicle Intelligence, including a clear VI 101 /
• Spot adoption gaps and repeat issues early (usage data, CSM and rep signal, industry/ALPR climate)
• Equip CSMs to get the ball rolling with customers. Then bring you in for depth, clarifying

🎯 Requirements

• 5+ years in Customer Success, Product Success, Product Engagement, Customer Programs, Program
• A customer-first mindset and a passion for enablement, making other people (especially CSMs and
• Proven ability to design, standardize, and scale tools, templates, and methodologies across teams.
• Experience leading cross-product initiatives with multiple stakeholders and competing priorities.
• Strong program management skills; you bring clarity, structure, and momentum.
• Exceptional presentation, facilitation, and communication skills, including the ability to distill

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support