Professional Services Manager I, Vehicle Intelligence

📋 Description

• Support ALPR deployments from pre-wire to full activation, including power prep, equipment setup
• Conduct hands-on site validation and troubleshooting (110VAC and 12VDC)
• Interpret site drawings, power plans, and mounting guides to validate installation accuracy
• Coordinate and execute field commissioning tests with the customer
• Serve as Axon's on-site lead during installs, maintaining alignment with technical and safety
• Work with contractors, AHJs, and utility providers to clear barriers and ensure operational

🎯 Requirements

• 2-4 years in field operations, systems deployment, or infrastructure installation (public safety
• Experience with electrical systems (110VAC and 12VDC), power troubleshooting, and structured cabling
• Working knowledge of IP-based Ethernet networks, including LAN, WAN, and VPN concepts, with the
• Strong field coordination and contractor engagement skills
• Ability to train customer technical contacts and end users, and to communicate with senior public
• Proficiency with field management tools (e.g., Asana, Salesforce, Slack, Zoom)

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support