Program Manager, Carrier Operations & Governance

📋 Description

• Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible
• Maintain Executive Visibility: Package and present operational narratives, risks, and performance
• Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations —
• Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating
• Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks
• Design Enablement & Change Management: Design and create comprehensive enablement programs

🎯 Requirements

• 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in
• Proven track record leading highly visible, cross-functional programs across business, technical
• Demonstrated expertise driving end-to-end process improvements by integrating policies, business
• Direct experience standing up operating models, team cadences, and operational documentation
• Proven track record in designing enablement content and driving organizational change.
• Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.

🎁 Benefits

• competitive pay
• generous time off
• ample parental and wellness leave
• healthcare
• retirement savings program