Project Implementation Manager III

Added
5 days ago
Type
Contract
Salary
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Related skills

customer support saas project management jira training

๐Ÿ“‹ Description

  • Lead client implementation projects from initial handoff and kickoff through planning
  • Serve as the primary point of contact for clients, setting expectations, providing regular progress
  • Develop and maintain project plans, milestones, dependencies, risks, issues, decisions, and action
  • Coordinate cross-functional teams, including implementation engineers, configuration and validation
  • Gather and document client requirements, support project scoping and estimation, and ensure
  • Monitor project scope, schedules, budgets, resources, deliverables, and overall health, proactively

๐ŸŽฏ Requirements

  • Bachelorโ€™s degree in computer science, computer engineering, business, life sciences, or a related
  • At least five years of experience in SaaS implementation, client services, customer support
  • Demonstrated experience managing multiple client projects simultaneously, with accountability for
  • Strong written and verbal communication skills, including experience leading client meetings
  • Excellent organizational skills, attention to detail, prioritization, and follow-through.
  • Ability to coordinate and delegate activities across cross-functional teams without direct

๐ŸŽ Benefits

  • Salary: $72,800โ€“$83,000 USD, depending on qualifications, skills, and professional experience.
  • Work arrangement: Fully remote position.
  • Contract: Full-time, temporary W-2 contract for 12โ€“18 months.
  • Schedule: 12:00 p.m.โ€“9:00 p.m. Pacific Standard Time (PST).
  • Medical, dental, and vision insurance: 100% of qualifying employee medical premiums covered and 50%
  • Additional insurance: Employee Assistance Program options, basic life insurance, long-term
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