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risk management saas project management enterprise customer-facing
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πŸ“‹ Description

  • Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple
  • Oversee the work of project team members across software implementation, solution design
  • Use independent judgment to set project scope, timelines, and delivery methodology for each
  • Build and maintain project charters, project plans, RACIs, and risk, issue, and dependency trackers
  • Manage scope and change requests against SOWs, keeping projects on time and on or under budget
  • Track customer sentiment throughout the engagement and raise risks early to protect satisfaction

🎯 Requirements

  • 3–5 years of customer-facing project management experience
  • Experience leading technical integrations and/or large-scale software implementations
  • Experience delivering SaaS implementations for Enterprise customers
  • A track record of strong customer sentiment and high NPS, with projects delivered on time and on or
  • Working knowledge of project management principles and tools: project plans, risk management, SOWs
  • Strong verbal and written communication skills, including leading customer-facing meetings with

🎁 Benefits

  • Medical, dental, and vision insurance
  • Basic life insurance
  • Mental health resources
  • Financial wellness benefits
  • Fully paid parental leave program
  • Short-term and long-term disability coverage (US-based)
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