Serve as the primary operational point of contact for providers using organizational systems.
Respond to operational inquiries and action items from providers.
Troubleshoot EHR and appointment synchronization issues.
Coordinate CPT code updates with Billing as needed.
Manage provider account access, including password resets.
Answer workflow and system-process questions (e.g., discharge workflows, diagnosis updates).

🎯 Requirements

Prior experience working with an Electronic Health Record (EHR) system is required.
Experience with a specific EHR or scheduling platform is not required—training will be provided.
Strong organizational skills; able to manage multiple workflows and competing priorities.
Excellent written and verbal communication skills for effective coordination across clinical
Comfortable working independently in a remote/hybrid environment.

🎁 Benefits

401(k)
Full health, dental, and vision insurance
Generous unlimited PTO package
Equity offered

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