Recruitment Screening & Coordination: Review resumes against priorities, identify suitable
Participant Report Preparation: Monitor CRM for reports, download case notes, use client's AI
After-Hours Phone & Rostering Support: Act as primary phone contact 4-7pm on rostered days and
Processes & Team: Follow documented procedures, help document SOPs, participate in team chats
Hours & Location: Remote home-based, 11am-7pm Adelaide time, primary phone coverage 4-7pm

🎯 Requirements

Excellent spoken and written English, clear confident phone communication
Warm, patient, professional customer service approach
Sound judgement, knowing when to resolve or escalate
Strong organisation, manage competing priorities
Confidence using CRMs, calendars, online documents, AI-assisted tools, quick learner
Follow procedures, maintain records, handle confidential information

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote operations jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot