Dealing with customer enquiries and requests and managing them efficiently and in a timely manner
Helping clients understand how the solution works and how to resolve reporting issues
Involvement in client training and site visits
Escalate issues in a timely manner and ensure follow and resolution
Assist in validation or UAT for issue resolution
Working on Client specific projects

🎯 Requirements

4-6 relevant experience in managing a team in the transaction reporting domain
Some experience in EMIR, MiFID, ASIC, CFTC, SEC and/or SFTR
Comfortable communicating with clients, answering regulatory queries, and resolving daily reporting
High degree of technical competence

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