Regional Support Manager

📋 Description

• Follow-up on all requests submitted from customers.
• Work with the sales team to support existing customers.
• Work with local partners and distributors to support them in driving successful adoption.
• Develop the knowledge base of our distributors and bolster public perception of our products.
• Manage tickets and RMA and work with internal teams from the identify of an issue and through the
• Travel may be required, up to 40%.

🎯 Requirements

• Dutch citizenship is required in order to work with sensitive Government data.
• Tactically focused on managing customer success adoption.
• Mission driven mentality, highly motivated, with a drive to execute on tasks.
• Ability to operate autonomously and take responsibility.
• Strong understanding of customer success in territory.
• Strong understanding of service management topic.