Renewal Specialist

📋 Description

• Customer Analysis: Analyze Customer Contracts and Product selection related to customer renewals to
• Customer Engagement: Foster and maintain positive relationships with assigned customers, addressing
• Partner Relationship Management: Maintain positive relationships with our top partners, addressing
• Revenue Optimization: Drive the process of identifying opportunities for upselling, cross-selling
• Process Improvement: Continuously evaluate and refine the renewal process to streamline operations
• Collaboration and Communication: Collaborate effectively with cross-functional teams, including

🎯 Requirements

• 1-2 years of experience in Renewal Sales
• Fluent English Language Skills
• Experience in Sales, Customer Success, Channel Partners, or Renewal Management preferred.
• Familiarity with Salesforce tools such as Lightning and CPQ, as well as additional tools like
• Excellent attention to detail and organizational skills, ensuring accuracy in contract management
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with

🎁 Benefits

• Remote-first working model (remote work as primary option)
• Employee-led diversity and inclusion networks
• Annual charity and fundraising initiatives and volunteer days
• Global employee sustainability initiatives
• Global fitness and trivia competitions
• Global wellbeing days